I missed a mortgage payment, what happens?

One missed mortgage payment is not a disaster, but act fast. Contact your lender straight away: they must treat you fairly and can help you catch up. A missed payment can be recorded on your credit file and may affect future borrowing, but the impact fades as you get back on track.

What happens immediately

Your lender will contact you about the missed payment and how to make it up. If it is a one-off, sorting it quickly often limits the damage. The sooner you talk to them, the more options you have: lenders are required to treat customers in financial difficulty fairly and can discuss ways to help you get back on track. Avoiding their calls is the one thing that reliably makes it worse.

The effect on your credit file

A missed mortgage payment can be reported to the credit reference agencies and is one of the more significant markers, because it is secured borrowing. It can affect your ability to remortgage or borrow for a while. The good news is that lenders weigh recent conduct heavily, so a clean stretch afterwards rebuilds your position. If you are later told a missed payment is blocking you, see mortgage after missed payments, which explains how lenders actually treat it.

Where to get help

If money is genuinely tight, free impartial help is available from MoneyHelper and Citizens Advice, and your lender can talk through options before things escalate. Getting ahead of it protects both your home and your credit record.

AP

Adam Parker

Founder, MortgageExplained, MortgageExplained

Adam spent nearly a decade as a mortgage adviser at Just Mortgages, with further experience in commercial finance. He is CeMAP and CF qualified. He built MortgageExplained to do one thing well: explain mortgages in plain English, then introduce you to a regulated broker when you are ready. Every page is written and reviewed by Adam.

Last reviewed: 29 June 2026

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